Privacy Policy

1. Introduction

HandWerk Schweiz ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This policy applies to data collected through silver-shadow.forum and related communications.

2. Data Controller

HandWerk Schweiz is the data controller responsible for your personal data.

Contact address: Handwerkerstrasse 24, 8001 Zürich, Switzerland

Email: [email protected]

3. Data We Collect

We may collect and process the following categories of personal data:

Information You Provide

• Name and contact details when you submit an enquiry form
• Email address for correspondence
• Project details and preferences you share with us
• Any other information you choose to provide

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on the website
• Referring website information
• Device and operating system details

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To process and manage commissions and orders
• To improve our website and user experience
• To comply with legal obligations
• To send relevant updates if you have opted in to receive them

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you submit an enquiry or sign up for communications
• Contractual necessity when processing orders or commissions
• Legitimate interests in improving our services and website
• Legal compliance when required by applicable laws

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to 24 months unless you request earlier deletion.

Commission-related data may be retained longer for legal and accounting purposes as required by Swiss law.

7. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Service providers who assist with website hosting and maintenance
• Professional advisors such as accountants or legal counsel
• Authorities when required by law

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided above.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. International Transfers

Your data is primarily stored and processed in Switzerland. If data is transferred outside Switzerland or the European Economic Area, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at [email protected] or write to us at Handwerkerstrasse 24, 8001 Zürich, Switzerland.